In the Console window, select

Whenever a program quits unexpectedly, document the application involved, the other things you had on at the same time, and the time. With this basic info, you'll have the basic data to begin investigating. To resolve this problem, use one of the following methods, depending on your version of Office for Mac. Excel 2016 for Mac Step 1: Quit all programs and close all windows. On the Apple menu, click Force Quit. Select an application in the 'Force Quit Applications' window. Note You cannot quit Finder. Click Force Quit.

DIAGNOSTIC AND USAGE INFORMATION▹User Diagnostic Reports

(notDiagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with '.crash'. Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

Messages App Not Responding Mac

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

When you post the log extract or the crash report, you might see an error message on the web page: 'You have included content in your post that is not permitted,' or 'The message contains invalid characters.' That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Messages App Quits Unexpectedly Mac

Jun 22, 2015 10:37 AM